Your back called. It wants a break. • Warmth on. World off. • A little support goes a long way.

Shipping Information

Delivery times

We aim to make delivery clear and straightforward. Estimated delivery times for orders are:

  • United States: approximately 7–10 days.
  • International orders: approximately 7–12 days for supported destinations.

Delivery windows are estimates rather than guaranteed arrival dates. Processing, weekends, public holidays, customs or carrier delays may affect timing. The services and costs available for your address are displayed at checkout.

Order processing and tracking

You'll receive an order confirmation after purchase. We send dispatch or tracking information when available. Processing time may be additional to transit time.

Shipping costs and customs

Any shipping charges and applicable taxes calculated by our checkout are displayed before payment. Depending on your delivery destination, customs procedures or import charges may apply; we will disclose responsibilities as required by law.

Address changes and delays

Please check your shipping details carefully. If you need to change your address or a delivery is significantly delayed, email support@shopallevora.com with your order number. We will do our best to help, although changes may not be possible after dispatch.

Returns

Read our Returns & Refunds page for return requests and return shipping details.

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Allevora · CHRISTMAS TREAT

A Christmas surprise.

Scratch the card to uncover your Christmas surprise.